Customers : List : Overview

Since 1997, Epiq's supply management solutions have been implemented globally over a wide range of industries. Epiq Supply Management Solutions deliver advanced tools and intelligence to dramatically lower supply management costs.

Customer Approach

Epiq is committed to making sure that our customers meet or exceed their business targets and objectives. Epiq delivers comprehensive solutions, expertise, and the support necessary for the ongoing success of supply organizations. To provide our customers with the flexibility and the ability to adopt rapidly, Epiq's solutions can be delivered either as on-demand packages or as rapid-deploy applications.

Customer Benefits

The solutions we provide to our customers fully integrate, simplify and automate the entire source-to-pay process. This enables our customers to realize the following key benefits:

• Reduce spending on goods and services
• Drive policy and contract compliance
• Improve productivity by reducing processing and support time
• Ensure best-practice continuous improvement
• Deploy solutions rapidly to maximize adoption and ROI
• Boost departmental, organizational, and inter-company collaboration

Customer Solutions

To cover the entire supply management life cycle, Epiq has created a comprehensive set of customer solutions:

• Sourcing: Strategic Sourcing
• Supplier: Supplier Management, Enablement and Assessment
• Purchasing: Requisition to Pay
• Procurement: Self-Service Requisitioning
• Contracts: Operational and Supply Contracts
• Recovery: Investment Recovery

Why Customers Choose Us

We are driven, committed, and passionate about the success of our customers. Our customers realize that Epiq is starkly different from both the slow-moving, unfocused ERP vendors and the hype-driven, narrow niche vendors. For prospective customers, the key characteristics of our solutions set us apart:

• Fast: rapid customer deployment process, speedy adoption and quick results. Free from complex implementation and maintenance, Epiq's solutions are deployed faster, are more intuitive, and are supported by integrated services from a team of supply management experts.
• Agile: flexible deployment, payment, expandability, configuration and branding options. Solutions may be delivered as either on-demand packages or as rapid-deploy applications. This provides new levels of choice.
• Sustainable: advanced functionality to automate complex processes along with seamless integration, prioritized support, interactive training, expert services. These are delivered without the costs and burdens of complex installation and maintenance.
• Comprehensive: end-to-end, integrated, full life cycle functionality and expertise to support the needs of the most sophisticated buying organizations.

Impressive Track Record

For over ten years, Epiq has delivered high return on investment and rapid time to benefit for supply management customers. This impressive track record of success spans to organizations in 36 different industries and includes a broad range of sizes, from Fortune 500 companies to midsized organizations. The following is a list of selected Epiq supply management customer successes:

Large Organizations:

• IBM
• TNS
• Abbott Laboratories
• Eddie Bauer
• Southern Company
• DCP Midstream

Midsized Organizations:

• IAG Research
• Morris Publishing
• Bonita Bay Group
• CLECO

Industry Expertise

Our personnel and management possess extensive industry experience and domain insight. Epiq's innovative solutions help our customers achieve breakthrough results and overcome competitive challenges. Our business process driven approach to delivering solutions allows us to take advantage of the best practices for an industry. Some of the industries in which Epiq has developed an excellent understanding of business needs, challenges, and processes, through many years of accumulated project experience, include: