Products : Lines : CRM : eAuction

Overview - DEPRECATED CONTENT

Epiq's eStore is an online order capture system or store that provides numerous benefits to an organization:

• Increase online ordering
• Reduce paperwork and administrative costs
• Improve conversion ratios and increase revenue
• Enhance customer retention and build repeat ordering
• Optimize pricing across different channels
• Collect customer data and build mailing lists
• Manage promotions, coupons, and discounts

Feature Highlights by Category

Product and Content Management

• Add, edit, delete product
• Set product parameters and display options
• Set product presentation and location
• Edit lists and customer information

Customer Support

• Order tracking, status, and shipping information
• Contact areas
• Unified customer information, account, and order history

Advanced Reporting Capabilities

• Number of items sold report
• Dollar amount of items sold report
• Popular products report
• Other reports

Marketing Management

• Promotion management
• Coupons
• Campaign management
• Response tracking

Pricing Management

• Price lists and personalized pricing
• Volume price discounts
• Group pricing

Scalable

• Robust, scalable, and fully J2EE compliant
• Many products
• Many categories and customers

Security

• Data security
• SSL encryption support

General

• Business to business and business to consumer trade
• Cross-sell, up sell and product recommendations
• Many industries and business models

Ease of Use

• Customized and easy to use checkout process
• Rapid set up and deployment
• Automated, online payment processing
• Automated tax and shipping calculation

Connectivity

• Inventory checks and availability from other modules
• Supplier status from other modules
• Connectivity available to other business systems
• Download into excel and other accounting systems